The Taoism of WordPress Projects: A Beginner’s Guide to Managing Client Expectations 

by Tony Mazzarella

Follow him at@tonymazz
Outline:
Overview of Managing Client Expectations
Be What Your Client Needs
Finding Good Clients
Steering Your Project in the Right Direction
Create a Successful Project

His presentation is at http://www.slideshare.net/TonyMazzarella1/the-taoism-of-wordpress-projects-a-beginners-guide-to-managing-client-expectations-media-theater-n106